Progressive Gears

FAQs

(01) How do I get my download?

This will either be sent to you via the email address provided at the time of ordering - but not until the physical item has actually shipped - or a code will be included with the physical item.

(02) Do you accept demos?

We are really happy to hear new music, if it tends towards the melodic and symphonic end of prog rock.

We will listen to EVERYTHING, but we cannot promise to reply to every single submission.

We will try to get back to you, though!

Please send only physical copies or a download link. Emails with attachments will be deleted.

(03) Will you carry my/our promo?

PGR releases their own artists signed to the label and does not carry any promotional material for others.

We will - on occasion - work with other labels on co-promotion.

(04) Is my order secure?

All orders are processed by Big Cartel and PayPal/Stripe.

(05) Do you have a Mailing List?

Yes. All customers are added to this at the time of ordering unless also sending a message asking us not to do so. This means you can keep up with the latest news and releases from PGR, but can opt out at any time.

PGR is not required under UK law to register with the Information Commissioner's Office. However, PGR will adhere to the principles of the Data Protection Act and understands best practice for managing your information.

Your details will NEVER be passed or sold to a 3rd party for marketing purposes.

We are also on Facebook and Twitter with a dedicated web presence at here.
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